FAQ's

Q. Is ordering online secure?
A. Yes. Your privacy and security are our top priority. All information shared during checkout is kept confidential and used only for order processing. If you have further questions, you can email us at support@homedecore.com.

Q. How do I place my order?
A. Simply browse our products, click “Add to Cart”, and proceed to checkout. Fill in your details, review your order, and click “Place Order”. You’ll receive a confirmation call/SMS. Payment is available via Cash on Delivery (COD).

Q. How do I cancel an order on HomeDecore.com?
A. You can cancel during the confirmation call or contact our helpline before your order is dispatched.

Q. What is your returns policy?
A. Please visit our Refund Policy page for full details.

Q. Do you charge for shipping?
A. No, shipping is 100% FREE across Pakistan.

Q. Which courier service do you use?
A. We use trusted partners such as TCS, M&P, and Leopards Courier Services for safe delivery.

Q. How long does delivery take?
A. Orders are usually delivered within 2–3 working days in major cities and 3–5 working days in remote areas.

Q. How can I order a product that is out of stock?
A. If an item is out of stock, you can contact us via phone or email to pre-order or get restock updates.